Privacy policy

Last Updated: June 9, 2026

Notation Theory ("we," "us," or "our") operates this website, online store, and related services (collectively, the "Services"). Notation Theory is a music-focused educational and publishing platform that provides digital sheet music, music scores, notation resources, educational materials, and related products and services. We may also offer physical merchandise and other music-related products.

Our Services are powered by Shopify, which enables us to provide our products and services to customers worldwide.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, create an account, purchase products, download digital content, communicate with us, or otherwise interact with our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact Information

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address (for physical merchandise)

Account Information

  • Username

  • Password

  • Account preferences and settings

Order and Transaction Information

  • Products viewed

  • Cart activity

  • Purchase history

  • Downloads

  • Returns and exchanges

  • Payment confirmations

  • Order details

Payment Information

Payments are processed securely through authorized payment providers. We do not store complete payment card information on our servers.

Communications

Information you provide when contacting customer support, submitting inquiries, providing feedback, or communicating with us.

Device and Technical Information

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Network information

  • Referring websites

  • Unique device identifiers

Usage Information

Information regarding how you interact with our website and Services, including pages visited, products viewed, downloads, clicks, and browsing behavior.

How We Collect Information

We collect information:

Directly From You

When you:

  • Create an account

  • Make a purchase

  • Download products

  • Subscribe to newsletters

  • Contact us

  • Submit reviews or feedback

Automatically

Through technologies such as:

  • Cookies

  • Analytics tools

  • Log files

  • Pixels

  • Similar tracking technologies

From Service Providers

Including:

  • Shopify

  • Payment processors

  • Analytics providers

  • Customer support platforms

  • Marketing and advertising partners

How We Use Your Information

We use personal information for the following purposes:

Providing Our Services

To:

  • Process orders

  • Deliver digital products

  • Fulfill physical merchandise orders

  • Manage customer accounts

  • Process payments

  • Provide customer support

  • Deliver product updates

Improving Our Services

To:

  • Analyze website performance

  • Improve user experience

  • Develop new products and features

  • Personalize content and recommendations

Marketing and Communications

To:

  • Send newsletters

  • Notify you about new products

  • Inform you about promotions and offers

  • Provide updates regarding purchases

You may unsubscribe from marketing communications at any time.

Security and Fraud Prevention

To:

  • Verify customer accounts

  • Detect fraud

  • Prevent unauthorized access

  • Protect intellectual property

  • Maintain platform security

Legal Compliance

To:

  • Comply with applicable laws

  • Respond to legal requests

  • Enforce our policies and agreements

  • Protect our rights and interests

Digital Products and Downloads

Notation Theory provides digital products including sheet music, music scores, notation resources, educational materials, and related content.

When you purchase digital products, we may retain information necessary to:

  • Deliver purchased content

  • Verify ownership

  • Provide product updates

  • Maintain customer support records

  • Prevent unauthorized distribution

  • Investigate misuse or fraud

  • Maintain accurate purchase histories

Digital products may be delivered through customer accounts, download links, email notifications, or other electronic methods.

Intellectual Property Protection

Our products may contain copyrighted material.

To protect our intellectual property rights and those of our licensors, we may maintain records relating to purchases, downloads, account activity, and product access.

Such information may be used to investigate:

  • Unauthorized sharing

  • Copyright infringement

  • Fraudulent activity

  • Violations of our Terms of Service

Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Operate our website

  • Remember preferences

  • Analyze website traffic

  • Improve functionality

  • Support marketing efforts

  • Measure advertising effectiveness

You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.

How We Share Personal Information

We may disclose personal information under the following circumstances:

Service Providers

We may share information with trusted third parties that help operate our business, including:

  • Shopify

  • Payment processors

  • Hosting providers

  • Analytics providers

  • Customer support services

  • Email service providers

  • Shipping and fulfillment partners

Marketing and Advertising Partners

We may share information with marketing and advertising providers to help us promote our products and Services.

Business Transfers

Information may be transferred as part of a merger, acquisition, restructuring, sale of assets, or similar business transaction.

Legal Requirements

We may disclose information when required by law or when necessary to:

  • Comply with legal obligations

  • Respond to lawful requests

  • Protect our rights

  • Prevent fraud

  • Protect customer safety

Relationship with Shopify

Our Services are hosted by Shopify.

Information submitted through our store may be processed by Shopify in order to:

  • Operate the store

  • Process transactions

  • Improve services

  • Prevent fraud

  • Provide platform functionality

To learn more about how Shopify processes personal information, please review Shopify's privacy policy at:

https://privacy.shopify.com/

You may exercise applicable privacy rights relating to information processed by Shopify through Shopify's Privacy Portal:

https://privacy.shopify.com/en/request

Third-Party Services and Links

Our Services may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

Children's Privacy

Our Services are not directed toward children under the age of 16.

We do not knowingly collect personal information from children under 16 years of age. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

Parents or guardians who believe a child has provided personal information may contact us.

Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials.

Data Retention

We retain personal information for as long as necessary to:

  • Provide Services

  • Maintain customer accounts

  • Deliver purchased products

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

  • Protect intellectual property rights

Retention periods may vary depending on applicable legal requirements and business needs.

International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence.

Where required by applicable law, we implement appropriate safeguards to protect personal information transferred internationally.

Your Privacy Rights

Depending on your location and applicable laws, you may have rights including:

Right to Access

Request access to personal information we hold about you.

Right to Correction

Request correction of inaccurate information.

Right to Deletion

Request deletion of personal information, subject to legal exceptions.

Right to Data Portability

Request a copy of your personal information in a portable format.

Right to Withdraw Consent

Withdraw consent where processing is based on consent.

Marketing Preferences

Opt out of promotional communications at any time using unsubscribe links or by contacting us.

We may need to verify your identity before processing requests.

Complaints

If you have concerns regarding how we process personal information, please contact us first so we can attempt to resolve the issue.

Depending on your location, you may also have the right to lodge a complaint with an appropriate data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or Services.

Any changes will be posted on this page with an updated "Last Updated" date.

Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact:

Notation Theory

Email: hello@notationtheory.com

We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable laws.