Shipping policy
Last Updated: June 9, 2026
Thank you for shopping with Notation Theory.
This Shipping Policy explains how digital products and physical merchandise are delivered through our store.
Digital Products
Notation Theory offers digital products including sheet music, music scores, educational resources, PDFs, and other downloadable content.
Delivery Method
Digital products are delivered electronically and may be made available through:
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Download links displayed after purchase
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Customer account access
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Email notifications
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Other electronic delivery methods
Delivery Time
Digital products are typically available immediately after successful payment.
In some cases, delivery may be delayed due to:
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Payment verification
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Technical issues
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System maintenance
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Internet connectivity issues
If you do not receive access to your purchased digital product within a reasonable time, please contact us at hello@notationtheory.com.
Download Responsibility
Customers are responsible for:
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Providing a valid email address
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Maintaining access to their customer account
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Ensuring device and software compatibility
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Downloading and securely storing purchased files after delivery
Physical Merchandise
Notation Theory also offers selected physical merchandise and other tangible products. Shipping availability, delivery times, and applicable charges will be displayed during checkout.
Processing Time
Orders are generally processed within 1–5 business days after payment confirmation.
Processing times may vary during:
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Product launches
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Promotional events
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Holidays
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High-demand periods
Shipping Time
Estimated delivery times vary depending on destination, shipping carrier, customs procedures, and local conditions.
Delivery estimates are provided for convenience only and are not guaranteed.
Shipping Charges
Applicable shipping charges will be displayed during checkout before payment is completed.
Tracking Information
Where available, tracking information will be provided after an order has been shipped.
International Shipping
International shipping may be available for selected products and destinations.
Customers are responsible for:
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Import duties
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Customs fees
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Taxes
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Other charges imposed by local authorities
Notation Theory is not responsible for delays caused by customs clearance procedures.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information.
Notation Theory is not responsible for delays, failed deliveries, lost packages, or additional costs resulting from incorrect or incomplete shipping information provided during checkout.
Lost, Delayed, or Damaged Shipments
While we work with reputable shipping partners, delays may occasionally occur.
Notation Theory is not responsible for delays caused by:
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Shipping carriers
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Customs authorities
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Weather conditions
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Natural disasters
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Labor disruptions
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Government actions
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Other circumstances beyond our reasonable control
If your physical order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and provide photographs or videos showing the issue.
Order Status and Support
For questions regarding your order, shipping status, delivery, or shipping-related concerns, please contact:
Notation Theory
Email: hello@notationtheory.com
We aim to respond to customer inquiries within 2 business days.
Changes to This Shipping Policy
We reserve the right to update this Shipping Policy at any time.
Any changes will be posted on this page with a revised "Last Updated" date.